Privacy Policy for Slide App by Serapay
Last Updated: 23rd January 2025
​
Introduction
Slide App is developed by Serapay to provide users with a seamless social commerce platform that includes escrow services, integrated last-mile shipping, and other features aimed at simplifying transactions. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Slide App. Please read it carefully.
1. Information We Collect
1.1 Personal Information We may collect the following personal information when you use the Slide App:
-
Name
-
Email address
-
Phone number
-
Payment information
-
Delivery address
​
1.2 Non-Personal Information We may collect non-personal information, including:
-
Device information (e.g., model, operating system, unique device identifiers)
-
App usage data (e.g., pages visited, actions taken within the app)
-
IP address
​
1.3 Cookies and Tracking Technologies We may use cookies and similar technologies to enhance your user experience and collect data about how you interact with the Slide App.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To provide and improve the Slide App’s features and services
-
To process payments securely
-
To facilitate delivery and last-mile shipping
-
To communicate with you about updates, promotions, or customer support
-
To comply with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following cases:
-
Service Providers: With third-party service providers who assist us in operating the Slide App, such as payment processors and shipping partners.
-
Legal Requirements: If required to do so by law or if we believe disclosure is necessary to protect our rights or comply with a legal obligation.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
We implement industry-standard security measures to protect your information. However, no system can guarantee complete security. Please ensure you use strong passwords and secure devices when accessing the Slide App.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
-
Access and obtain a copy of your data
-
Request corrections to your data
-
Request deletion of your data
-
Object to or restrict data processing
To exercise these rights, please contact us at hello@serapay.co.
6. Third-Party Links
The Slide App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies independently.
7. Children’s Privacy
The Slide App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the Slide App and will include the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@serapay.co
Address: Applewood Adams, Kilimani Road. NAIROBI, KENYA.