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Terms and Conditions 

Effective Date:23rd January 2025

Terms and conditions for slide app by serapay. welcome to the Slide App, a platform developed by Serapay to support social commerce through features like escrow services, last-mile shipping, and integrated payment solutions. By using the Slide App, you agree to adhere to the terms and conditions outlined here. Please take the time to read these terms carefully before using the app.

By downloading, accessing, or using the Slide App, you confirm that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, you must stop using the app immediately.

To use the Slide App, you must be at least 18 years old. By using the app, you also warrant that any information you provide is accurate, complete, and up-to-date. Some features of the Slide App require you to create an account. When creating an account, you agree to provide truthful information and to keep your login credentials secure. We reserve the right to suspend or terminate your account if you violate these terms or engage in any unlawful activities.

The Slide App may only be used for lawful purposes in accordance with these terms. You are prohibited from using the app for fraudulent or illegal activities, attempting to disrupt its operations, or reverse-engineering or modifying its software.

The app offers escrow services to secure transactions between buyers and sellers. Funds are held in escrow until the transaction is completed and confirmed by both parties. Transaction fees may apply to certain features, and these fees will be disclosed before you complete a transaction. In case of disputes between buyers and sellers, Slide App may provide mediation, but it is not liable for resolving disputes. Both parties are expected to cooperate in good faith to address any issues.

Slide App integrates shipping services provided by third-party logistics partners to facilitate last-mile delivery. While we strive to ensure reliable service, we are not responsible for delays, damages, or losses during shipping. Users are encouraged to review the terms and policies of the respective shipping providers.

All content and materials in the Slide App, including logos, text, graphics, and software, are the property of Serapay or its licensors. You are not permitted to reproduce, distribute, or create derivative works from any part of the app without our explicit permission.

Your use of the Slide App is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information. Please review the Privacy Policy to understand our data practices.

To the extent permitted by law, Serapay and the Slide App are not liable for any indirect, incidental, or consequential damages that may arise from your use of the app. This includes loss of data, revenue, or business opportunities resulting from app usage. You also agree to indemnify and hold harmless Serapay and the Slide App from any claims, damages, or expenses resulting from your use of the app, breach of these terms, or violation of third-party rights.

We reserve the right to update these terms from time to time. Any changes will be posted within the app or on our website, and your continued use of the app signifies acceptance of the updated terms. These terms are governed by the laws of the Republic of Kenya, and any disputes will be resolved exclusively in the courts of that jurisdiction.

If you have questions or concerns about these terms, you can reach us at:

Serapay
Email: hello@serapay.co
Address: Applewood Adams, Kilimani Road. Nairobi, Kenya.

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By using the Slide App, you acknowledge that you have read, understood, and agreed to these terms and conditions.

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Contact

Address 1:  Applewood Adams, Kilimani Road. 
                   NAIROBI, KENYA.
Address 2: Al Thuraya Building Sheikh Zayed Road.

                   DUBAI, UAE.

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Mobile: + 254-796-149706

Email: hello@serapay.co

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